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Customer Success

Proven results across industries.

Read how forward-thinking businesses use Boltoy to automate qualification and 3x their conversions.

Real Estate

Greenview Realty

How a premium property developer eliminated off-hour lead leakage and secured 3x more site visits using conversational qualification.

3x Increase in daily site visits
100% Off-hours leads engaged
<30s Average response time

The Background

Greenview Realty, a highly reputed developer, ran extensive Facebook and Google ad campaigns to drive traffic. They generated hundreds of high-quality leads weekly for their upcoming luxury projects. However, their sales team struggled to keep up.

The Challenge

Over 40% of leads contacted Greenview after 7 PM or on weekends. By the time human agents reached out the next morning, the leads were cold. Furthermore, agents spent hours repetitively answering basic queries regarding "BHK configurations," "Pricing," and "RERA compliance," leaving them with little time to actually close deals with high-intent buyers.

The Boltoy Solution

Greenview deployed Boltoy connected directly to their Facebook ads CTA. When a user tapped "WhatsApp Us", Boltoy instantly responded, regardless of the time. It automatically ingested Greenview's 50-page project brochure PDF.

The AI was instructed to qualify users based on budget and location preference. Once qualified, it would handle objections accurately using the brochure data, and push a clear CTA: "Would you like to schedule a site visit this weekend?" High-intent leads who booked were then smoothly handed off to senior closers via the Boltoy unified inbox.

Travel & Tourism

TravelMax Tours

Scaling to 500+ daily package inquiries across 5 target languages without hiring additional customer support.

500+ Daily inquiries automated
5 Languages supported
45% Reduction in operational costs

The Background

TravelMax is a rapidly growing tour operator specializing in domestic and international holiday packages. Their primary acquisition channel is Instagram Reels, which often go viral, causing sudden spikes in direct messages and WhatsApp inquiries.

The Challenge

Handling virality became a bottleneck. An Instagram reel hitting 1M views would flood their WhatsApp with thousands of "Price list please" messages. TravelMax caters to a pan-India audience, requiring support in English, Hindi, Marathi, Gujarati, and Tamil. Their small team of 4 agents was burning out trying to reply, translate pricing PDFs, and filter serious buyers from window shoppers.

The Boltoy Solution

TravelMax integrated Boltoy and uploaded all their itinerary packets and pricing arrays into the AI's Knowledge Base. Utilizing Boltoy's auto-language detection, the bot instantly greeted users in the language they initiated the chat with.

Boltoy accurately retrieved custom pricing based on traveler count and dates, managed complex comparisons ("What's the difference between the 4N and 5N package?"), and sent payment links dynamically. The human agents now only step in when a custom group booking is requested or a transaction fails.

Education

EduPro Academy

Doubling demo class bookings while cutting manual agent intervention by 70%.

2x More demo classes booked
70% Less manual agent work
95% Syllabus questions answered

The Background

EduPro provides high-ticket upskilling courses for tech professionals. Prospects typically require extensive nurturing before making a high-value purchase, demanding course syllabi, alumni reviews, and placement guarantees.

The Challenge

Education sales are deeply consultative. Prospects have long, meticulous conversations over several days. Sales representatives were wasting immense time copy-pasting syllabus details and answering repetitive questions about batch timings, detracting from their ability to jump on actual closing calls with warm leads.

The Boltoy Solution

By treating the AI as an "Academic Advisor," EduPro routed all top-of-funnel traffic to Boltoy. Boltoy utilized its rolling conversation memory to remember details—even if a lead went silent for 3 days and returned. It effortlessly fetched granular syllabus details and alumni placement stats. Once a lead demonstrated high intent (tracked automatically in the Boltoy dashboard), the AI seamlessly triggered a link to book a 1-on-1 Zoom demo with a human counselor.

Healthcare

Apollo Dental

Capturing 100% of after-hours appointment requests and cautiously triaging sensitive medical cases.

100% After-hours requests captured
0 Missed appointments
100% Compliance in medical triaging

The Background

Apollo Dental runs a chain of premium clinics catering to busy professionals. Given their demographic, patients often attempt to book appointments late at night for the next day, well past clinic operation hours.

The Challenge

Missed calls at 11 PM meant lost revenue. Furthermore, users often had detailed questions regarding specific insurance coverages or procedure costs before committing to a booking. The clinic needed an automated receptionist that was medically cautious but sales-efficient.

The Boltoy Solution

Boltoy was configured with strict prompt boundaries to never diagnose, but solely triage and book. When a patient messaged at 11 PM regarding a root canal, Boltoy instantly provided the estimated cost ranges from their KB, confirmed if their specific insurance provider was accepted, and booked them into the calendar for the next morning. Sensitive queries ("Is this pain normal after surgery?") immediately halted AI replies, sending an SMS alert directly to the on-call dentist.

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